voice recording

Impressive Product Features
Utilises genuinely user-friendly software with multi-user client setup
Automatically records all calls (incoming and outgoing) without user activation
Enables you to access and playback calls from the comfort of your desk or remotely

Listen in to live calls
Allows the easy e-mailing of calls or batches of calls to clients in a standard .wav file
Store over 20,000 hours of recordings, using as little as a 500GB hard drive
Creates printable reports and allows the easy export of call logs to Excel
Offers simultaneous recording from 4 lines to 64 ports per site
Can expand the number of lines recorded, 4 ports at a time

Search Function
Searchable by date and time: “All calls from 8am-11am for 7 January 07”
Searchable, when integrated, by extension number(only when recording extension side), agent name or both: “Paul X2”
Provides a unique identity for each and every call
Provides info on numbers dialled, caller line identification(only when connected to trunk lines) and call duration
Further search functions on Pop-ups

Safe and Secure Data Handling
Enables automatic encryption of calls into a server-based centralised database
Offers fast access to stored data within a secure database
Relies on username and password access control across client and server software
Relies on auto log-out across client and server software
Requires password protection on individual accounts
Allows for any combination of user rights and levels, from agent to CEO
Provides comprehensive e-mail notification of user actions and system performance
Provides fault notification via visual, audio SMS and e-mail channels
Uses a single hard driveand DVD drive for back-up(Dual Hard Drive and DVD upgrade option)
Conducts auto-archiving when hard drive reaches capacity

Pop-ups and Powerful Extras
Uses on-screen pop-ups to supply additional search capabilities
4 custom text fields, 4 custom selection fields and 4 tick boxes
Unique reference number / call identity number
Comments or call tags arranged into searchable categories
These pop-ups and extras can be integrated into client own software at an additional cost.
Quality management/rating agents
Customised reports
Extremely Versatile Compatibility

 

Compatible with all Microsoft operating systems 32/64Bit Compatible with analogue/digital/VoIP PABX’s and Premicell units (cell routers) Compatible with all two-way radios and boardroom/control room.

Dimensions

ATP-24A/PCI, ATP-24A/PCI+, ATP-24A/PCIe, ATP-24A/PCIe+:
310×115 mm2 (excluding L-bracket)

ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0), ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0):
160×111mm2 (excluding L-bracket)

ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
160×111mm2 (excluding L-bracket)

Weight

ATP-24A/PCI, ATP-24A/PCI+:

≈250g (including 2 8-channel modules) ATP-24A/PCIe, ATP-24A/PCIe+:
≈200g (including 2 8-channel modules) ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0), ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0):
≈215g (including 2 8-channel modules) ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
≈215g (including 2 8-channel modules)

Environment

Operating temperature: 0℃—55℃

Storage temperature: -20℃—85℃

Humidity: 8%— 90% non-condensing

Storage humidity: 8%— 90% non-condensing

Input/output Interface

Headset jack: One φ3.5 stereo jack

Telephone line jack: A 50-pin RJ21 connector

Audio Specifications

Codec: CCITT A/μ-Law   64kbps

IMA ADPCM   32kbps Output power: ≥50mW Distortion: ≤2%
Frequency response: 300-3400Hz(±3dB) Signal-to-noise ratio: ≥38dB
Echo suppression: ≥40dB

Maximum System Capacity

Up to 10 boards concurrently per system; up to 24 channels per board

Dimensions

ATP-24A/PCI, ATP-24A/PCI+, ATP-24A/PCIe, ATP-24A/PCIe+:
310×115 mm2 (excluding L-bracket)

ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0), ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0):
160×111mm2 (excluding L-bracket)

ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
160×111mm2 (excluding L-bracket)

Weight

ATP-24A/PCI, ATP-24A/PCI+:

≈250g (including 2 8-channel modules) ATP-24A/PCIe, ATP-24A/PCIe+:
≈200g (including 2 8-channel modules) ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0), ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0):
≈215g (including 2 8-channel modules) ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
≈215g (including 2 8-channel modules)

Environment
Operating temperature: 0℃—55℃ Storage temperature: -20℃—85℃ Humidity: 8%— 90% non-condensing
Storage humidity: 8%— 90% non-condensing

Input/output Interface

Headset jack: One φ3.5 stereo jack

Telephone line jack: A 50-pin RJ21 connector

 

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Audio Specifications

Codec: CCITT A/μ-Law   64kbps

IMA ADPCM   32kbps Output power: ≥50mW Distortion: ≤2%
Frequency response: 300-3400Hz(±3dB) Signal-to-noise ratio: ≥38dB

Echo suppression: ≥40dB

Maximum System Capacity

Up to 10 boards concurrently per system; up to 24 channels per board

Power Requirements

ATP-24A/PCI, ATP-24A/PCI+, ATP-24A/PCIe, ATP-24A/PCIe+:
+3.3V DC：700mA
+5V DC：200mA (PCI board only)
-12V DC：120mA (PCI board only)
+12V DC：100mA

Maximum power consumption: ≤7W (PC power supply only)

ATP-24A/PCI(2.0), ATP-24A/PCI+(2.0):

+3.3V DC: 900mA

+5V DC: 200mA

+12V DC: 100mA

Maximum power consumption: ≤6W (PC power supply only)

ATP-24A/PCIe(2.0), ATP-24A/PCIe+(2.0), ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):
+3.3VDC: 900mA

+12V DC: 300mA

Maximum power consumption: ≤7.5W (PC power supply only)

Impedance

Input impedance: ≥1MΩ/500V DC;

≥10kΩ/1000V AC

ATP-24A/PCIe(3.0), ATP-24A/PCIe+(3.0):

≥1MΩ/500V DC;

≥8kΩ/1000V AC Insulation resistance for PC isolation from telephone line: ≥2MΩ/500V DC
Telephone line impedance: Compliant with the national standard impedance for three-component network

Audio Encoding & Decoding

16Bit PCM     128kbps

8Bit PCM      64kbps

A-Law           64kbps

µ-Law           64kbps

VOX               32kbps

ADPCM         32kbps

GSM              13.6kbps

MP3               8kbps

G.729A          8kbps

 

Sampling Rate

8kHz

Safety

Lightning resistance: Level 4

Monitoring Distance

The maximum distance between the ATP board and the access point is 50m.